UCSF Children’s Hospital
OVERVIEW
This is an Academic project for UX design class at City College of San Francisco. The project practice and apply fundamentals of UX design such as information architecture, interaction design, and prototyping to conceptualize a digital product development.
PROJECT BRIEF
The UCSF Children Hospital application is a self-check tool that provides information for parents. Main features include the collection of information for the pediatric patient such as schedule, treatment, surgery and hospitalization process by enhancing the hospital experience.
TARGET AUDIENCE
Parents who registered UCSF children Hospital for pediatric patients, Parents who seek resources.
DURATION
14 Weeks
FINAL SOLUTION
SOLUTION
IDEATION
RESEARCH
I surveyed with 25+ people who had experienced when their children had the medical process in the hospital. The survey consisted of three sections which are Demographic, Hospital and Mobile experience for understanding target audiences. The summaries and key learnings are:
CHILDREN HOSPITAL AND MEDICAL TRAUMA
The children hospitals have addressed medical trauma to create awareness and recognition for preventing traumatic stress in health-care services. The pediatric medical traumatic stress refers to the psychological reaction of children and their families to injury, medical procedures, and treatments in the traumatic experience. The current health-care services offer counseling, play therapy, and friendly instruction and financial support. As the design perspective, the hospital encourages to chance patient and interior design to change the atmosphere as the slogan of “Hospital is not dangerous and painful.” For example, medical equipment changed as playful to feel confidence.
ADOPTION OF FITT MODEL
The FITT Model is a trauma-informed principle for family and another member to address the impact of traumatic events and contextual stressor. The ecological family systems indicate each plot to define concepts of traumatic stress in order to approach assessment, intervention, and treatment. I adopted the original FITT model and modified for medical traumatic stress to define how medical events related to the pediatric patient, their families, and hospital faculties. financial condition, hospital environment quality and doctors and Nurse relations added in plots.
More information visits Family-Informed Trauma Treatment Center.
D-E-F PROTOCOL
The National Child Traumatic Stress Network (NCTSN) suggest D-E-F protocol for assessing and treating children and families with traumatic stress.
CONCLUSION
Selected Works
Asian Art Museum of SFUX/UI Design
BRIDGEGOOD: VIP Events/OnboardingUX/UI Design
BRIDGEGOOD: Success StoryUX/UI Design
Counter CurrentSocial Responsibility Design
Czarnowski Sponsored StudioProduct and Interaction Design
Gather TogetherEnvironment Design
Type PortraitGraphic Design
Too busy to CookGraphic Design